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Services
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OUR SERVICES PROVIDES
- A Professional Confidential Counselling Service by Qualified Counsellors
- Counselling in all areas, and customised to the needs of the individual
- A point of contact for children (5+), youth, adults, seniors, couples and families
- For Diversity
- NDIS Participants
- Plan-managed
- Self-managed
- WorkCover Queensland
- Children's Contact Service (CCS)
- Supervised Visitations
- Changeover/Handover
- Employee Assistance Program (EAP)
- MPDCS has our own EAP
- Associate Senior Consultant with Converge International EAP
- Associate Senior Consultant with Acacia Connection EAP
- Associate Senior Consultant with Clearhead EAP
- Critical Incident Support Service (CISS)
- Our CISS can be included in a tailored EAP for your business/organisation
- Supervision for Counsellors, Mental Health Professionals & Support Workers
- Assorted Workshops & Trainings
- Tailored Therapeutic Support Groups
- The choice of a female or male Counsellor
- Face-to-face and telehealth counselling is available for bookings over the 7 day week
- Booking an appointment is essential, strictly no walk-ins
- Private Health Fund Rebates Available
COUNSELLING
Counselling is often referred to as ‘Talk Therapy.’
Defining Counselling: “Professional counselling is a safe and confidential collaboration between qualified counsellors and clients to promote health and wellbeing, enhance self-understanding, and resolve identified concerns. Clients are active participants in the counselling process at every stage. Counsellors are trained in a range of modalities to work with clients from diverse backgrounds. Counselling may be short term, long term, or over a lifetime, according to clients’ needs.”
Ref: https://www.pacfa.org.au/definition-of-counselling/
Individuals accessing our Services are supported in a non-judgmental, safe, respectful and welcoming environment to address any issues that are affecting them. Our Counsellors provide customised counselling support, based on the specific needs of the individual and where necessary, will provide supported referrals to other services, as required. Our Services provides counselling support in all areas including, but not limited to:
Counselling is effective when a client feels safe, understood, respected, and accepted without judgement as it then that a client feels safe to tell their story. Expectations that do not align can present challenges. Our Counsellors work collaboratively with clients to set reasonable expectations = reasonable outcomes. Mossman Port Douglas Counselling Services recognises the courage it can take for people to ask for assistance and to engage in the counselling process.
Counselling is by appointment
Offering face-to-face and telehealth counselling appointments over the 7 day week. All counselling is by appointment only, strictly no walk-ins
To download and view our schedule of fees please click here
We are not a crisis service - please see below and also our Resources page for a list of crisis support, 24/7 and additional supports
In an emergency, phone 000
1800RESPECT - 1800 737 732
Brother to Brother (for Aboriginal men) – 1800 435 799
DV Connect (Qld) Statewide Domestic Violence Hotline - 1800 811 811
Homeless Hotline – 1800 474 753
Kids Helpline (aged between 5 and 25) - 1800 551 800
Lifeline - 13 11 14
Suicide Call Back Service - 1300 659 467
Defining Counselling: “Professional counselling is a safe and confidential collaboration between qualified counsellors and clients to promote health and wellbeing, enhance self-understanding, and resolve identified concerns. Clients are active participants in the counselling process at every stage. Counsellors are trained in a range of modalities to work with clients from diverse backgrounds. Counselling may be short term, long term, or over a lifetime, according to clients’ needs.”
Ref: https://www.pacfa.org.au/definition-of-counselling/
Individuals accessing our Services are supported in a non-judgmental, safe, respectful and welcoming environment to address any issues that are affecting them. Our Counsellors provide customised counselling support, based on the specific needs of the individual and where necessary, will provide supported referrals to other services, as required. Our Services provides counselling support in all areas including, but not limited to:
- Trauma
- Depression
- Anxiety
- Anger
- Grief & Loss
- Relationships
- Domestic & Family Violence
- Addictions
- Stress
- Bullying
- Self Esteem
- Life Skills
Counselling is effective when a client feels safe, understood, respected, and accepted without judgement as it then that a client feels safe to tell their story. Expectations that do not align can present challenges. Our Counsellors work collaboratively with clients to set reasonable expectations = reasonable outcomes. Mossman Port Douglas Counselling Services recognises the courage it can take for people to ask for assistance and to engage in the counselling process.
- All clients accessing our Services, regardless of race, religion, gender, social standing, ability, and/or need will be treated with dignity and respect, and be warmly welcomed.
- All clients accessing our Services will have their rights clearly explained and be provided with a respectful, safe environment in which to engage in the counselling process.
Counselling is by appointment
Offering face-to-face and telehealth counselling appointments over the 7 day week. All counselling is by appointment only, strictly no walk-ins
To download and view our schedule of fees please click here
We are not a crisis service - please see below and also our Resources page for a list of crisis support, 24/7 and additional supports
In an emergency, phone 000
1800RESPECT - 1800 737 732
Brother to Brother (for Aboriginal men) – 1800 435 799
DV Connect (Qld) Statewide Domestic Violence Hotline - 1800 811 811
Homeless Hotline – 1800 474 753
Kids Helpline (aged between 5 and 25) - 1800 551 800
Lifeline - 13 11 14
Suicide Call Back Service - 1300 659 467
Mossman Port Douglas Counselling Services (MPDCS) is a Registered Service Provider with WorkCover Queensland
Level 3 and level 4 Registered Counsellors with the Australian Counsellor’s Association (ACA) are eligible to be registered with WorkCover. Jenny Bill is a level 4 Registered Clinical Counsellor with the ACA.
If you have a current active WorkCover claim, or if you have recently lodged a new WorkCover claim, MPDCS can provide you with professional, confidential, tailored counselling support and work with you through your WorkCover claim process.
WorkCover recognises that early intervention is best, therefore, if you have lodged a claim but it is still being assessed, WorkCover will provide financial assistance during this phase. This means that you are eligible to book confidential counselling appointments with Jenny at MPDCS while your claim is being assessed as WorkCover will cover the costs during this phase.
Additionally, if you have a current active WorkCover claim and you would like to access local, professional, confidential, tailored counselling support, you are welcome to make an appointment with Jenny at MPDCS. WorkCover supports a client's choice of Service Provider and so they will make any necessary administrative changes should you choose to engage with another counselling service.
For more information or to book a counselling appointment, please contact our Services by phoning: 0427 807 729, by emailing: info@mpdcs.com.au or messaging us through our Facebook page.
Level 3 and level 4 Registered Counsellors with the Australian Counsellor’s Association (ACA) are eligible to be registered with WorkCover. Jenny Bill is a level 4 Registered Clinical Counsellor with the ACA.
If you have a current active WorkCover claim, or if you have recently lodged a new WorkCover claim, MPDCS can provide you with professional, confidential, tailored counselling support and work with you through your WorkCover claim process.
WorkCover recognises that early intervention is best, therefore, if you have lodged a claim but it is still being assessed, WorkCover will provide financial assistance during this phase. This means that you are eligible to book confidential counselling appointments with Jenny at MPDCS while your claim is being assessed as WorkCover will cover the costs during this phase.
Additionally, if you have a current active WorkCover claim and you would like to access local, professional, confidential, tailored counselling support, you are welcome to make an appointment with Jenny at MPDCS. WorkCover supports a client's choice of Service Provider and so they will make any necessary administrative changes should you choose to engage with another counselling service.
For more information or to book a counselling appointment, please contact our Services by phoning: 0427 807 729, by emailing: info@mpdcs.com.au or messaging us through our Facebook page.
CHILDREN'S CONTACT SERVICE
We offer a child-focused space for children and their families to spend time together, providing a safe, neutral and flexible service for parents, children and their families. This service is for parents who have court orders or those who wish to use the service voluntarily. Options we offer include:
- Separate intake appointments for each parent
- Orientation visits for each parent
- Orientation visits for each child
- Regular updates and reviews
- Facilitated changeover
CRITICAL INCIDENT SUPPORT SERVICE
We provide confidential support to those impacted by an event, which is often unexpected and poses an actual or perceived threat to an individual's well being which produces a strong emotional response and temporarily overwhelms an individual's ability to cope. Critical incidents can happen anywhere, anytime. We can provide a response and support for when these unexpected events occur. We offer:
- Response - usually within 12-48 hours
- Confidentiality
- Evaluation of the incident
- The option for on-site assistance
- The option for follow-up supports
- Tailored individual and group counselling
EMPLOYEE ASSISTANCE PROGRAM (EAP)
Mossman Port Douglas Counselling Services (MPDCS) has our own EAP and we can provide flexibility for your organisation. Please feel free to contact us to find out more about our EAP
Recognising that home or work related stress and/or physical health may interfere with job performance and workplace productivity, MPDCS provides counselling under an EAP. Please check with your employer if you feel you would like to access an EAP and are unsure how to go about this. EAP fees are covered by your employer
MPDCS is also a Registered Associate with Acacia Connection EAP, Converge International EAP, and Clearhead EAP
Recognising that home or work related stress and/or physical health may interfere with job performance and workplace productivity, MPDCS provides counselling under an EAP. Please check with your employer if you feel you would like to access an EAP and are unsure how to go about this. EAP fees are covered by your employer
MPDCS is also a Registered Associate with Acacia Connection EAP, Converge International EAP, and Clearhead EAP
WORKSHOPS
Positive Discipline in Everyday Parenting Workshop (Research and Evidence-based)
This workshop is aimed at parents/carers of children of all ages, from infancy to adolescence. It is also useful for future parents, family support workers, parent educators, and other professionals who work with parents and children.
Positive Discipline is an approach to parenting that teaches children and guides their behaviour, while respecting their rights to healthy development, protection from violence and participation in their learning. There are 4 clear principles of positive discipline. Parents will learn how to:
1) set goals,
2) create a positive home climate,
3) understand how children think and feel, and
4) problem solve in challenging situations
Parents will practise their skills in hands-on exercises and they will learn how to apply the same principles across a wide range of situations.
Please contact us to find out more
This workshop is aimed at parents/carers of children of all ages, from infancy to adolescence. It is also useful for future parents, family support workers, parent educators, and other professionals who work with parents and children.
Positive Discipline is an approach to parenting that teaches children and guides their behaviour, while respecting their rights to healthy development, protection from violence and participation in their learning. There are 4 clear principles of positive discipline. Parents will learn how to:
1) set goals,
2) create a positive home climate,
3) understand how children think and feel, and
4) problem solve in challenging situations
Parents will practise their skills in hands-on exercises and they will learn how to apply the same principles across a wide range of situations.
Please contact us to find out more
Tree of Life Workshop (Narrative Therapy)
The intention of the Tree of Life workshop is to consider how the tool “The Tree of Life” might be applied in participants lives. Participants enter the metaphor of the ‘Tree of Life’ by talking about trees and the memories they hold for them. Participants then create their own ‘Tree of Life’ by thinking about how their lives are sometimes like the different parts of the tree.
Please contact us to find out more
The intention of the Tree of Life workshop is to consider how the tool “The Tree of Life” might be applied in participants lives. Participants enter the metaphor of the ‘Tree of Life’ by talking about trees and the memories they hold for them. Participants then create their own ‘Tree of Life’ by thinking about how their lives are sometimes like the different parts of the tree.
Please contact us to find out more
Tailored Workshops
Workshops for:
- People Living with a Disability and their Carers
- Ageing Population
- Conversations Creating Change - for Youth Groups/Clubs/Schools
FREE MONTHLY SUPPORT GROUP
An Inner Circle to promote Connection and Well-Being
• Supports for: isolation, anxiety, depression, stress, bullying, grief, loss, self-esteem, relationships, parenting, etc., and to promote and support friendships and connection
To find out more or to express your interest:
Please phone: 0427 807 729
Email: info@mpdcs.com.au
Or message us through our Facebook or Instagram Page
• Supports for: isolation, anxiety, depression, stress, bullying, grief, loss, self-esteem, relationships, parenting, etc., and to promote and support friendships and connection
To find out more or to express your interest:
Please phone: 0427 807 729
Email: info@mpdcs.com.au
Or message us through our Facebook or Instagram Page